Common Questions

Frequently Asked Questions by Students on campus.

Avoid Eating and Drinking While Using Your Computer
Common Reasons to Avoid Eating and Drinking While Using Your Computer Avoid eating or drinking while using your computer—crumbs and spills can cause serio...
Tue, Dec 16, 2025 at 8:54 AM
My Computer Needs to Be Repaired
Common Reasons Your Laptop Needs to Be Repaired: Cracked or Damaged Screen: Screen not turning on or visible crack.  Failing or Dead Battery: Not holding...
Wed, Dec 17, 2025 at 7:42 AM
How to Order A New Falcon Card
Go to www.kinkaid.org/falconcard and submit a request. Stop by the Help Desk window after 30 minutes to pick it up. Still having issues? Please email...
Fri, Dec 12, 2025 at 3:18 PM
How do I reset my password to log into my computer?
If you have forgotten your password please come to the Technology Office.
Thu, Sep 3, 2020 at 10:30 AM
Adding Your Kinkaid Email on Your Phone
Install the Gmail App and sign in with your Kinkaid email (Firstname.Lastname@kinkaid.org) followed by your password and you will have access to your email....
Fri, Jun 27, 2025 at 11:05 AM
Common Mac Keyboard Shortcuts
Overview: Keyboard shortcuts are a powerful way to speed up your workflow on a Mac. With just a few key combinations, you can perform many actions withou...
Fri, Jun 27, 2025 at 8:50 AM
Application is Non-responsive or Froze
Overview: If Safari—or any app—on your Mac becomes unresponsive and won’t close, you can use the Force Quit function to shut it down safely. This is a help...
Fri, Jun 27, 2025 at 10:55 AM
How do I remove an extension?
In Chrome at the top right, click More More tools Extensions. On to the extension you want to remove, click Remove. Confirm by clicking Remove.
Thu, Mar 12, 2020 at 9:36 AM
How do I change my Kinkaid password?
Thu, Aug 26, 2021 at 1:07 PM
How to Change Your Google Password
Common Reasons to Change Your Google Password Received a security alert: Change your password to something unique and never previously used. Increase acc...
Thu, Dec 11, 2025 at 9:55 AM