Common Questions

Frequently Asked Questions by Students on campus.

What to Do If Your Computer Is Damaged
If you believe your computer is damaged or may have been damaged in any way, please visit the Technology Office as soon as possible for assistance. What t...
Mon, Apr 14, 2025 at 9:53 AM
Avoid Eating and Drinking While Using Your Computer
To keep your computer in good working condition, it's highly recommended that you avoid eating or drinking while using it. Food crumbs and spilled liqui...
Fri, Jun 27, 2025 at 8:32 AM
How to order a new Falcon Card
Go to kinkaid.org/falconcard and submit a request. Stop by the Help Desk window after 30 minutes to pick it up. If you experience any issues accessing t...
Fri, Jun 27, 2025 at 11:02 AM
How do I reset my password to log into my computer?
If you have forgotten your password please come to the Technology Office.
Thu, Sep 3, 2020 at 10:30 AM
I dropped off my computer in the Technology Office, how long until I get it back?
Kinkaid owned devices are fixed onsite however, parts have to be ordered. Mr. Caldwell will email you updates on the status fo you repair and when it should...
Thu, Mar 12, 2020 at 8:39 AM
Adding a file to Google Drive
Here is a link to Mr. Caldwell's youtube video on how to add a file into Google Drive using an internet browser: https://www.youtube.com/watch?v=H3S...
Fri, Aug 23, 2019 at 7:55 AM
Adding Your Kinkaid Email on Your Phone
Install the Gmail App and sign in with your Kinkaid email (Firstname.Lastname@kinkaid.org) followed by your password and you will have access to your email....
Fri, Jun 27, 2025 at 11:05 AM
Common Mac Keyboard Shortcuts
Overview: Keyboard shortcuts are a powerful way to speed up your workflow on a Mac. With just a few key combinations, you can perform many actions withou...
Fri, Jun 27, 2025 at 8:50 AM
Application is Non-responsive or Froze
Overview: If Safari—or any app—on your Mac becomes unresponsive and won’t close, you can use the Force Quit function to shut it down safely. This is a help...
Fri, Jun 27, 2025 at 10:55 AM
No sound in my headphones
If you are having issues with sound on your school headphones try the following: Verify your headphones are plugged in  Go to System preferences and enab...
Tue, Oct 8, 2019 at 11:25 AM